Returns & Exchanges

At ALLPOWERS, we stand behind the quality of our portable power solutions. If you are not completely satisfied with your purchase, you may return your product within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at support@allpowers.com with your order number and the specific reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Securely pack the item in its original packaging, including all cables, accessories, and documentation to ensure the product remains protected during transit.

• 3.
  Ship the Product

  Affix the provided shipping label or use a trackable shipping service to send the package back to our designated return facility.

• 4.
  Inspection and Refund

  Once our technicians inspect the returned unit for quality compliance, we will process your refund or dispatch your exchange within 5-7 business days.